Q. My L.P. tank is full and the burner lights, but the flame is very small and the grill does not reach proper cooking temperature.
A. The QCC safety valve has been triggered. This may happen when the proper grill lighting sequence is not followed. When the burner valve has been turned on before the L.P. tank valve has been opened, the safety device limits the flow of gas to avoid an accident. Simply reset the QCC safety valve by turning off the burner valve, closing the L.P. tank valve and disconnecting the QCC valve from the L.P. tank. Reconnect, and light following the correct lighting procedure. 1) open the grill lid 2) open L.P tank valve very slowly 3) place flame next to burner 4) open the burner valve. 5) When turning the grill off, it is very important to close the grill valve first and then the tank valve
Q. Once my grill has been assembled, how do I adjust the flame properly.
A. Adjusting the flame is a simple process that should only need to be done once. However, it is a good idea to check it periodically to ensure proper heating temperatures and efficient gas usage. After the burner has been lit, Use a 5/8" wrench to loosen the lock nut that secures the air shutter and bug screen. Rotate the air shutter slowly and notice how the flame reacts. At one extreme, the flame is small and makes a hissing noise. You are looking for that point in the other direction where the flame is mostly blue and has a few periodic yellow tips. When you are satisfied, use the 5/8" wrench and secure the position of the air shutter valve with the lock nut.
Q. One side of my grill seems to be hotter than the other
side, the food cooks unevenly.
A. Your Holland grill has been designed to distribute the heat evenly over the entire cooking surface. Here is a list of a few things to check: 1) verify that the L.P. tank is not empty or very low 2) verify that an even flame is coming from the burner, have insects obstructed any of the burner holes? 3) clean the drip pan and cooking surface, excessive amounts of drippings will hinder the distribution of the heat 4) make sure that your grill is level 5) avoid putting your grill in direct wind, excessive wind or cold may affect grilling times.
Q. I've assembled my new Holland grill and the grill lid
does not match the grill bottom.
A. Occasionally a grill lid or bottom will become warped during shipping. An easy be fixed with a bar clamp and tape measure. When properly aligned, the grill top and bottom will measure 32-5/16" or both measuring equally diagonally. Squeeze the two corners with the longest dimension until you reach the desired position. Use small blocks of wood to protect the finish of the grill.
